Lange Service Center
1. Click on “Printable Return Form” and print return form.
2. Complete all requested information on repair form. Please print clearly.
3. Pack product carefully to avoid damage. A sturdy box is recommended. Ship unit prepaid in a way it
can be traced (i.e.UPS or insured mail).
4. Include all parts of the caliper for a complete check of the unit.
5. Most manufacturer warranties cover defects for 1 year from the date of purchase. Damage caused by
misuse, improper or unauthorized repair is not covered.
6. Ship postage prepaid to the service center listed here:
Creative Health Products
Basic typical repair, lubrication and calibration for Lange and Harpenden: $60.00
Replacement parts if needed, are an additional charge.
• Shipping is an additional charge.
• Service center is not responsible for items lost in transit for uninsured shipments.
If you have any questions please contact our Service Department, Monday – Friday from 9:00 a.m. – 4:30 p.m. EST.
800-287-5901 firstname.lastname@example.org or email@example.com
If you are local – call us at 800-742-4478 or 734-996-5900, 9:00 a.m. – 4:30 p.m. for directions.