Lange Service Center
RETURN INSTRUCTIONS
1. Click on
“Printable Return Form” and print return form.
2. Complete
all requested information on repair form. Please print clearly.
3. Pack product
carefully to avoid damage. A sturdy box is recommended. Ship unit prepaid in a
way it
can be traced (i.e.UPS
or insured mail).
4. Include all
parts of the caliper for a complete check of the unit.
5. Most
manufacturer warranties cover defects for 1 year from the date of purchase.
Damage caused by
misuse,
improper or unauthorized repair is not covered.
6. Ship postage
prepaid to the service center listed here:
Creative
Health Products
800-287-5901
(phone)
734-996-4650
(fax)
Repair
Charge:
Basic typical
repair, lubrication and calibration for Lange and Harpenden: $60.00
Replacement
parts if needed, are an additional charge.
•
Shipping is an additional
charge.
•
Service center is not
responsible for items lost in transit for uninsured shipments.
If you have any
questions please contact our Service Department, Monday – Friday from 9:00 a.m.
– 4:30 p.m. EST.
800-287-5901
service@langeservicecenter.com
or
service@harpendenservicecenter.com
If you are local – call us at 800-742-4478 or 734-996-5900, 9:00 a.m. – 4:30 p.m. for directions.