Helpful Information                    Return Form

    Return Instructions                    Caliper Manual

    Caliper Calibration                    Body Composition

 

 

Lange Service Center

 

RETURN INSTRUCTIONS

1. Click on “Printable Return Form” and print return form.

2. Complete all requested information on repair form. Please print clearly.

3. Pack product carefully to avoid damage. A sturdy box is recommended. Ship unit prepaid in a way it

can be traced (i.e.UPS or insured mail).

4. Include all parts of the caliper for a complete check of the unit.

5. Most manufacturer warranties cover defects for 1 year from the date of purchase. Damage caused by

misuse, improper or unauthorized repair is not covered.

6. Ship postage prepaid to the service center listed here:

Creative Health Products

SERVICE CENTER

7621 East Joy Road

Ann Arbor, MI 48105

800-287-5901 (phone)

734-996-4650 (fax)

Repair Charge:

Basic typical repair, lubrication and calibration for Lange and Harpenden: $60.00

Replacement parts if needed, are an additional charge.

Shipping is an additional charge.

Service center is not responsible for items lost in transit for uninsured shipments.

If you have any questions please contact our Service Department, Monday – Friday from 9:00 a.m. – 4:30 p.m. EST.

800-287-5901 service@langeservicecenter.com or service@harpendenservicecenter.com

If you are local – call us at 800-742-4478 or 734-996-5900, 9:00 a.m. – 4:30 p.m. for directions.